I. Purposes of personal data processing

1. Contact form

By contacting us via the contact form, you provide us with your name, e-mail address and other data included in the message content. Providing data is voluntary, but necessary to respond.

We process data for the purpose of:

• responding to inquiries (Art. 6 section 1 letter b of the GDPR),
• archiving correspondence (Art. 6 section 1 letter f of the GDPR – legitimate interest of the Administrator),
• possible pursuit or defense against claims (Art. 6 section 1 letter f of the GDPR).

2. Order form

When placing an order, you provide data necessary for the performance of the contract: name and surname, delivery address, e-mail address, phone number and invoice details (if applicable).

We process data for the purpose of:

• order fulfillment and contract performance (Art. 6 section 1 letter b of the GDPR),
• statistical analysis and service improvement (Art. 6 section 1 letter f of the GDPR),
• marketing of our own products and services (Art. 6 section 1 letter f of the GDPR),
• protection of rights and pursuit of claims (Art. 6 section 1 letter f of the GDPR).

3. Withdrawal from contract form

By completing the withdrawal from contract form, you provide the data necessary to handle the return: name and surname, address, company data (if applicable), e-mail, phone, account number.

• exercise of the right to withdraw from the contract (Art. 6 section 1 letter b of the GDPR),
• analytical and statistical purposes (Art. 6 section 1 letter f of the GDPR),
• protection of the Administrator's rights (Art. 6 section 1 letter f of the GDPR).

4. Complaint form

The data provided in the complaint form is necessary to process the submission.

• complaint handling (Art. 6 section 1 letter b of the GDPR),
• analytical and statistical purposes (Art. 6 section 1 letter f of the GDPR),
• protection of the Administrator's rights (Art. 6 section 1 letter f of the GDPR).

5. Communication via chat (Telegram, WhatsApp)

During communication, we collect message content and contact details provided voluntarily.

• providing a response (Art. 6 section 1 letter b of the GDPR),
• archiving correspondence (Art. 6 section 1 letter f of the GDPR),
• protection of the Administrator's rights (Art. 6 section 1 letter f of the GDPR).

6. Online payments

Payments are made by external payment operators. Data is processed solely for the purpose of carrying out transactions (Art. 6 section 1 letter b of the GDPR). The Administrator has data processing entrustment agreements with service providers.

II. Cookies policy

The website uses cookies to ensure proper operation, improve security, and for statistical and marketing analysis.

• ensuring proper operation of the website,
• improving performance and security,
• analysis of statistics and traffic,
• marketing and remarketing,
• social features and multimedia.

The user can manage cookies through browser settings.

III. User rights

• right of access to data,
• right to rectification of data,
• right to erasure of data ("right to be forgotten"),
• right to restriction of processing,
• right to data portability,
• right to object,
• right to withdraw consent,
• right to lodge a complaint with the President of the Personal Data Protection Office.

IV. Data recipients

Data may be transferred to entities providing accounting, legal, courier, hosting, IT services, banks, as well as payment operators and social media services.

V. Final provisions

The Administrator reserves the right to change the Privacy Policy. The current version is effective from the date of publication on the website.